Privacy Statement


1. Craven Technology (ABN 39 198 638 174) (“ Craven Technology”) is subject to and will process your personal data in accordance with the National Privacy Principles established under the Privacy Act 1988 (Cth).
2. In the course of providing Information Technology services Craven Technology receives confidential information from its clients. All such information is held in strict confidence by us and will only be released upon specific instructions from the client concerned or as required by law.
3. This website does not use "cookies" or "web bugs". This website does not collect personal information about people who access the website, except where personal information is voluntarily supplied, for example where you contact us or provide feedback to us. In that case we may collect personal information such as details of your name, address, email address and areas of interest in Craven Technology or our services.
4. If you do provide personal information to us then that information and any other information sent to Craven Technology by you or otherwise obtained by Craven Technology about you may be processed by Craven Technology for the purposes of:
(a) processing your requests;
(b) providing you with information and advice by email or other means;
(c) providing you with advice and information about our services;
(d) providing a personalised service;
(e) maintaining accounts and records;
(f) administration of Craven Technology's records;
(g) statistical analysis and conducting market research surveys;
(h) assessing and evaluating the use that is being made of the website at www.craventechnology.com;
(i) information and databank compilation and administration, and
(j) production of training materials and manuals.
5. Craven Technology may disclose your personal information to third parties, where you consent or where the law requires us to do so. We may also disclose your personal information (subject to our obligations to protect client confidentiality) where it is required to assist in the provision of legal advice or to comply with any relevant reporting requirement on Craven Technology’s activities, including reports to Craven Technology's insurers. We may also disclose your personal information (subject to our obligations to protect client confidentiality) to third parties to whom we contract out certain services, for example, to complete a transaction on your behalf or provide you with a service that you have requested.
6. If you do not wish your personal information to be dealt with by Craven Technology in the manner set out above please make this clear by sending an appropriately worded message to paul@craventechnology.com.au . However, in that case it may not be possible to deliver to you some of our services and these will be advised to you on receipt of your message.
7. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
8. Your personal information may be accessed by you by sending an appropriately worded message to paul@craventechnology.com.au . However, the Privacy Act 1988 provides that you may be denied access to your personal information in certain circumstances set out in that Act.
9. If you advise Craven Technology that your personal information is not accurate, complete and up to date then Craven Technology will take reasonable steps to correct the information. Craven Technology may charge a reasonable fee for providing a copy of your personal information and undertaking corrections at your request.
Craven Technology may amend this Privacy Policy as its business requirements or the law changes. Any changes will be posted on the website at www.craventechnology.com.au